Orbi mesh system kit comprises of a router as well satellite. It completely depends on you how many satellites you want to use in the mesh system. However, it should be less than 6 in the star network configuration and not more than 2 in the daisy chain configuration. The connection status of the mesh system is determined by the Orbi light colors that router and satellite illuminate at the ring. One such color that you can see is purple. Many people consider the Orbi purple light as an issue. Is it really true? Let’s find out.
What Does Purple Light on Orbi Mean?
The purple color shows up on the ring of the Orbi unit. It generally represents the status of the internet connection. For your information, the Orbi ring light shows various colors for 3 minutes and then turns off. These colors are blue and amber which mean best and fair connections respectively. However, if you notice the Orbi magenta/purple light for 3 minutes, then following points can be concluded:
- On Router: The purple light on the router means that it is not connected to the internet (modem) or the router is unable to get an IP.
- On Satellite: The satellite is unable to receive signals from the router or it has not get an IP address from the Orbi router.
Moving on straightforward, let’s discuss some techniques that you should follow in order to fix the purple light on Orbi.
How to Fix Orbi Purple Light (Troubleshooting)
Reboot the Orbi
The troubleshooting process must start with a simple reboot. If your router is showing the purple light, you are supposed to keep it unplugged for a few moments. The same thing needs to be employed if it the satellite that glows purple for 3 minutes.
Check the Ethernet Cable
The Ethernet cable connecting your Orbi router and the main ONT (modem) should be free of damages. The cable should be connected to the correct ports of your devices apart from being non-damaged.
Maintain the Router-Satellite Distance
The distance between your satellite and router needs to be very accurate. This will not only fix the Orbi magenta/purple light but will also help you make the most of the WiFi network. You need to maintain a distance of 10ft between the Orbi router and satellite. If the second satellite is flashing purple, then you should ensure that it is not more than 8-10ft from the first satellite or the router.
Ensure Stable Power Supply
Your device needs to get a stable power supply in order to get a stable internet connection. Therefore, no matter whether your router is glowing purple or it is the satellite that is showing this color, you are suggested to ensure that their power cords go into a non-damaged socket. Also, your Orbi devices should enough time to get powered up. You cannot expect their ring lights to turn blue when the power supply is improper.
Update the Router Firmware
The firmware of the Orbi router must be updated immediately just in case the Orbi satellite is glowing purple. The firmware update will fix compatibility issues and hence the issue might also get resolved. You can update the Orbi firmware by accessing the orbilogin.net address or using the Orbi app.
The Conclusion
The guide explaining how to fix Orbi purple light ends here. It is expected that after certain hit and trials, the light on your Orbi ring will glow blue. However, if you are not getting positive outcomes, you can reset Orbi and set it up once again.
